This Refund Policy outlines the conditions under which you may be eligible for a refund for purchases of digital products made on our website, [Your Website URL].

1. Eligibility

Refunds for digital products (e.g., downloadable files, software licenses, e-books, online courses) are generally not provided unless the product is found to be significantly defective or not as described.

2. Refundable Situations

• Product Defects: If the digital product is found to be significantly defective, such as:
  • Not functioning as described: The product does not perform the functions as stated in the product description or marketing materials.
  • Containing major errors: The product contains significant errors, bugs, or glitches that severely impact its usability.
  • Missing essential components: The product is missing essential components, such as files, instructions, or updates.
• Product Misrepresentation: If the product is significantly different from how it was described or advertised.

3. Non-Refundable Situations

• Change of Mind: Refunds are generally not provided if you simply change your mind about the purchase.
• Technical Issues on Your End: Refunds are generally not provided for issues arising from your own technical problems, such as incompatible software or hardware.
• Usage: Refunds are generally not provided for products that have already been used or accessed.

4. Refund Process

• Initiating a Refund Request: To request a refund, please contact us at [Your Email Address] or [Your Phone Number] within [Number] days of purchase.
• Providing Information: You may be required to provide information such as your order number, a detailed description of the issue, and any supporting documentation (e.g., screenshots, error messages).
• Evaluation: We will review your request and determine whether a refund is warranted based on the terms of this policy.
• Refund Method: Refunds will be issued using the original payment method. Processing times may vary depending on your bank or payment provider.

5. Disclaimer

This Refund Policy may be subject to change without prior notice. Please refer to this page for the most up-to-date information.